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How to Choose a Property Management Company

Aruba – Who you select to manage your vacation property is a very important decision.
The property manager can make a big difference in the condition and rentability of your property, points out Matthew Smillie, owner of Aruba Villa Vacation Homes, an Aruba vacation rental agency.

“It’s important to have a company that you trust and that is extremely reliable,” notes Smillie, who rents Aruba villas. “You want a company that will make the changes and repairs that you ask for. And one that will keep your vacation home secure and in good condition.”


Another important quality to seek is competence. “You want a company with experience in property management – one that really understands how a home works and how to take care of it,” explains Smillie, owner of an Aruba rentals agency. “A company should be checking on your property frequently – even if it’s unoccupied – to make sure there aren’t any problems and to perform basic maintenance.”

Of course, you also want a company with a good reputation. If other homeowners have been satisfied with their service, chances are you will be, too. “We are recommended by the leading real estate agency on Aruba,” observes Smillie, who rents villas in Aruba. “And a number of our property management clients recommend us.”

We manage an Aruba villa for one customer who wrote: “We couldn’t be more pleased with the results. They succeeded in renting the home for more weeks in the last year than the prior rental agent achieved in the preceding five years. They also manage our home, paying the monthly bills, taking care of day-to-day maintenance, etc. We are delighted to now be turning a healthy profit after all operating expenses have been paid. They gave us peace of mind while we were 2,000 miles distant. I simply can’t say enough about the quality of their service.”

For each client, we offer the highest quality customer service. “We will do whatever it takes to ensure that both our property owners and our rental customers are satisfied with their experience,” says Smillie. “Customer service is at the heart of our business and it’s what keeps our customers continuing with our agency year after year.”

A different property management client wrote, “Choosing and then entrusting you property to a managing agent can be daunting, but you can be confident that Aruba Property Manager will provide a truly outstanding and personalized service. Our home in Aruba is always maintained in tip-top condition and is promoted so effectively that rental income has exceeded expectations. We highly recommend them.”


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